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Sunday, June 27, 2010

i'm new, please be patient

This morning I went to the supermarket near my place. At the checkout counter I was served by this cashier who wasn't in uniform. Below her name tag was a bright red tag that says
I'm new
Please be patient.

Ah, so she's new.
Now, can you imagine a service staff trying to explain to a dissatisfied customer that she's new, and the next thing from the customer would be "I want to see your manager." Not uncommon. And many-a-times being new is not an acceptable excuse to many. So now they are telling you upfront, and I presume they want to seek your understanding if their service is below par. Don't complain about slow traffic and red lights if you choose not to take the expressway.

That cashier definitely wasn't the fastest among the lanes, and in fact she was clumsy too. But hey, who didn't start new?

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