ivle team

Yesterday I was trying to upload my term paper to the workbin in IVLE (Integrated Virtual Learning Environment, NUS stuff), but it kept giving me error messages. So I tried with a different browser, but still didn't work. I tried again at another timing, still to no avail.

Luckily it wasn't the deadline yet (phew, I don't usually submit assignment on the deadline itself, so..), if not I would have "xyz" them. So I submitted a feedback form to them, and at the same time was prepared to try again when I was in school today. To my surprise, I received a call on my mobile phone from the IVLE Team at a few minutes past 6pm yesterday, asking me about the problem. I swear I didn't provide them my mobile number, but had it been an urgent matter, of course I would appreciate their initiative of looking up for my number.

Still not resolved, so another guy from the Centre for Instructional Technology took over, and emailed me while I was sleeping. -_-" By the time I was reading the email, the issue was resolved.

The point I'm trying to make is, while many-a-times we like to complain, we should also give credit for jobs well done.